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Recovery Care Coordinator (USMC)

We are looking for a professional who wants to support the Wounded Warrior Regiment as Recovery Care Coordinators (RCC). Marines that are wounded, ill, or injured while serving their country require care and assistance on the road to recovery. The primary role of the RCC is to assist the recovering service member back to full duty or civilian life. The Recovery Care Coordinators work closely with each service member, their family and the recovery team to develop a Comprehensive Recovery Plan (CRP). The RCC uses the plan to guide Recovering Service Members (RSM's) and their families through recovery, rehabilitation and return to duty or reintegration into the civilian community.

Key Responsibilities

Consults and collaborates with the Multi-Disciplinary Team (MDT) and uniformed Section Leaders (SL's) Coordinate access for family members to medical and non-medical care management services including rehabilitation, education, employment-related programs, and disability benefits Conduct a Comprehensive Needs Assessment (CNA) Develop Comprehensive Recovery Plan (CRP) Identify gaps in non-medical services and intervene to coordinate resources, expedite outcomes, and assist with enhanced delivery of nonmedical services Facilitate rehabilitation and transition back to active duty or to civilian life through coordination with military service coordinators, VA liaisons and other agencies Promote use of local and state resources including federal, state, and local governmental and governmental services and agencies Work collaboratively with community partners

Key Skills

  • Ability to access and interpret information on behalf of service members and their families
  • Possess excellent organizational and management skills
  • Ability to provide support to service members and their families through the entire spectrum of care management, rehabilitation and transition service
  • Exceptional interpersonal skills, strategic problem-solving skills and excellent written and oral communication skills that focus on support requirements to evaluate and enhance the experience of the RSM and family
  • Must be a United States citizen and meet English language proficiency

Qualifications

  • Bachelor’s Degree in a social science or related field desired or a minimum of 5 years’ experience associated with helping, supervising and providing guidance to service members
  • Prior experience with the military desired; previous military experience in the Marine Corps or close affiliation is strongly desired Prior service as a senior enlisted or officer is preferred; or similar work in civilian community service settings or a combination of education and experience  
  • Knowledge of support programs and processes provided by Department of Defense, Department of the Navy, Department of Veterans Affairs, Department of Labor and other governmental and non-governmental support agencies specifically as they relate to the RSM and their families preferred
  • Experience with recovering service members
  • Knowledge of benefits and experience in assisting individuals access benefits
  • Knowledge of military protocols and customs     
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